Privacy Notice

Last updated: June 2026

Who I Am

I am Claire Tabor a Counsellor/Psychotherapist providing therapeutic services through Summer Dairy Counselling.

I am the Data Controller for the personal information that I collect and process in connection with my counselling practice.

Contact Details

Name: Claire Tabor
Address: The Old Summer Dairy, Westwood Drove, West Lydford, Somerton TA117DF
Email: cat.50@outlook.com

Telephone: 07746580551

ICO Registration Number: ZA435519


The Purpose of This Privacy Notice

This Privacy Notice explains how I collect, use, store, protect and dispose of your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

It applies to:

  • Visitors to my website
  • Individuals making enquiries
  • Current and former clients
  • Prospective clients

What Information I Collect

Website Enquiries

If you contact me through my website, email or telephone, I may collect:

  • Name
  • Email address
  • Telephone number
  • Information you choose to share regarding your enquiry

During Therapy

I may collect:

  • Contact details
  • Date of birth
  • Emergency contact details
  • GP details (where appropriate)
  • Session notes
  • Appointment records
  • Invoices and payment information
  • Information relating to your physical or mental health

Some of this information is classified as Special Category Data because it relates to health and wellbeing.


Why I Collect Your Information

I collect and process personal information in order to:

  • Respond to enquiries
  • Arrange and manage appointments
  • Provide counselling and psychotherapy services
  • Maintain professional records
  • Meet legal, ethical and professional obligations
  • Safeguard clients where necessary
  • Manage payments and accounting records

Lawful Basis for Processing

Under UK GDPR, the lawful bases I rely upon include:

Contract

Where processing is necessary to provide counselling services requested by you.

Legitimate Interests

To operate and manage my counselling practice effectively and safely.

Legal Obligation

Where I am required to comply with legal requirements.

Special Category Data

For health-related information, I rely on:

Article 9(2)(h) UK GDPR – provision of health or social care.

Where appropriate, I may also rely on your explicit consent for specific processing activities.


How I Store and Protect Your Information

I take appropriate technical and organisational measures to protect your information, including:

  • Password-protected devices
  • Secure email systems
  • Encrypted electronic records where possible
  • Secure storage of paper records
  • Restricted access to client information
  • Regular review of security procedures

Confidentiality

Everything discussed within counselling sessions is treated confidentially.

However, confidentiality may be breached where:

  • There is a serious risk of harm to yourself or another person
  • There are safeguarding concerns involving a child or vulnerable adult
  • Disclosure is required by law or court order
  • Disclosure is necessary to prevent serious crime

Where possible, this would be discussed with you first.


Clinical Supervision

As part of professional practice, I undertake regular clinical supervision.

Client work may be discussed anonymously with a qualified supervisor to ensure safe and effective practice.

Identifiable information is not routinely shared.


Who I Share Information With

Your information will not be sold or shared for marketing purposes.

Information may be shared where necessary with:

  • Clinical supervisors
  • Secure practice management systems
  • Legal authorities where required by law
  • Emergency services where there is significant risk of harm

Any sharing is limited to what is necessary.


How Long Information Is Kept

Typical retention periods are:

Enquiries

Up to 12 months after your enquiry unless therapy commences.

Client Records

Usually retained for 7 years after the end of therapy.

Children and Young People

Records are generally retained until the client's 25th birthday (or 26th if therapy ended at age 17).

Retention periods may vary depending on legal, insurance or professional requirements.

After this period, records are securely destroyed.


Website Cookies

My website may use cookies to improve functionality and monitor website performance.

Cookies may collect information such as:

  • Pages visited
  • Device information
  • Website usage statistics

You can control cookies through your browser settings.

Further details are available in the website Cookie Policy.


Your Rights

Under UK GDPR, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion in certain circumstances
  • Restrict processing in certain circumstances
  • Object to processing
  • Request data portability where applicable
  • Withdraw consent where consent is relied upon

Some rights may be limited where professional, legal or safeguarding obligations apply.


Making a Complaint

If you have concerns about how your information is handled, please contact me in the first instance and your complaint will be acknowledged within 30 days and investigated fairly and impartially. You will then be informed of the outcome.

You also have the right to complain to:

Information Commissioner's Office (ICO)

Telephone: 0303 123 1113


Changes to This Privacy Notice

This Privacy Notice may be updated from time to time to reflect changes in legal requirements or professional practice.

The latest version will always be available on this website.


Additional Note for 2026


"The information you provide will be used only to respond to your enquiry and assess whether counselling services may be appropriate. Please read the Privacy Notice to understand how your personal information is handled."

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